Business Support Officer (Parkville) | Melbourne - Northern Metro

Job Description

• Be part of the Clinical Oversight and Rehabilitation team, driven by their vision to be leaders in evidence-based, best-practice service design in clinical and rehabilitative practices.
• Provides administrative and business support to the Statewide Rehabilitation Services Team.
• Manages day to day recording of confidential clinical information and data across multiple systems.
• Fixed Term, Full time position based at Parkville Youth Justice Precinct

The opportunity 

• VPS Grade 3 role, earning $79,122 - $96,073 per year plus super.
• Coordinate sensitive and confidential client referral information across multiple clinical information systems and platforms.
• Manage local master clinical data sets and files for data management and reporting purposes, such as preparing data and visuals for presentations.
• Maintain effective relationships with, and provide information to, key internal stakeholders (including youth justice staff across custody and community) and external stakeholders.

The Business Support Officer, Statewide Rehabilitation Services, reports directly to the Clinical Manager, Rehabilitation Services, and will provide office management and administrative support to the Statewide Rehabilitation Services teams.

The successful candidate will be accountable for supporting the day-to-day clinical functions of the team, such as screening referrals, uploading confidential clinical information and documentation across multiple systems, including recording critical case notes and inputting data

To be successful in this role, you will be resilient and have strong stakeholder management qualities with a focus on digital and technological literary and systems thinking.

A full driver's licence is required due to the need to be able to work flexibly across both custodial precincts and community offices, based on operational requirements.

A current employee Working with Children Check (WWCC) card is required and will need to be provided prior to commencement of employment by the applicant. Currency will need to be maintained by the employee for the period of employment.

To learn more about the type of skills you will need to thrive in this role, please read the position description.

What's in it for you?

You will be working for the Department of Justice and Community Safety, which is one arm of the Victorian State Government, a recognised top employer of choice nationally. All our staff work to the vision of a safe, just, innovative and thriving Victoria.

There are many advantages in working for the department, including:

• Job stability – position as a member of the Victorian Public Service (VPS).
• A fair salary– enjoy great work conditions and salary sacrificing options.
• Transparent performance framework– approach your work with confidence in how you're tracking, working to professional development plans agreed on by you and your manager.
• Generous leave entitlements– provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate, and sick leave.
• Employee Assistance Program support – you are encouraged to use this short-term, confidential counselling service if you're experiencing emotional stress, relationship problems, conflict with others or personal issues. It is also available for financial counselling and retirement planning.

If you have any queries, please contact Elise Robinson on 0448 397 218 or elise.robinson@justice.vic.gov.au

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

Applicants are welcome to utilise support from the Aboriginal Recruitment Team throughout the recruitment process. Aboriginal candidates are encouraged to contact Aboriginalrecruitment@justice.vic.gov.au if they would like cultural support and guidance through the application process.

For Aboriginal Designated and Prioritised positions, a Certificate of Aboriginality (CoA) will be required prior to an offer of employment being made

We want to make sure all Victorians feel represented by the department's work. One of the ways we do this is by recruiting a diverse workforce – we welcome people of any gender, age, religion, sexual orientation, disability and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.

We're proud of our individual differences. We're proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.

If this sounds like a compelling job that you believe your skills would be a great match for, please APPLY NOW. Applications close 11.59pm, Sunday 13 July 2025.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.