Business Support Officer | Melbourne - Western Metro

Job Description

• Join Victoria's Youth Justice Precinct at Cherry Creek.
• Provide administrative and business support to the Statewide Rehabilitation Services Team
• Contribute to improving the outcomes of young people's futures.

The Department of Justice and Community Safety (the department) is responsible for the statutory supervision of young people in the criminal justice system in Victoria focusing on prevention, diversion, and early intervention as the most effective and fiscally responsible ways of reducing youth crime. As an area within the department, Youth Justice is committed to the demonstration of the Victorian Public Sector values. The values are: responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.  

Youth Justice provides supervision to young people on community-based and custodial-based orders. Youth Justice provides a range of case management, program and support services that address young people's offending behaviour as well as knowledge, skills and attitudes to manage their lives effectively without further offending. Through supervision, rehabilitation services and linkages to appropriate support services, Youth Justice promotes opportunities for accountability and rehabilitation that contributes to the reduction of crime in the community.  

Statewide Rehabilitation Services (SRS) is a statewide program that provides young people in custody and the community with developmentally targeted and multi-systemic offence-specific and offence-related assessments and interventions. As a statewide model, SRS aims to provide continuity of care to young people as they move from custody into the community.   

The opportunity 

• Fixed-Term, full-time position through to June 30 2027 based 30mins west of Melbourne - Cherry Creek Youth Justice Precinct.
• VPS3 role: $79,122 - $96,073 per year plus super.
• Coordination of sensitive and confidential client referral information across clinical information systems and platforms
• Support clinical operations through office management and admin onboarding activities such as preparing meeting rooms for video conferencing, local meeting booking systems, ordering laptops and equipment, inbox management.
• Contribute to projects under a defined scope of work, in a team environment which may include development of project timelines, drafting communication assets and liaising with stakeholders involved.

To be successful in this role you will have:

• Demonstrated experience working with the Youth Justice Client Record Information System (CRIS), or similar record management systems.
• Demonstrated understanding and awareness of the importance of integrity and the complexities of records management in a government environment.
• Demonstrated experience and advanced skills in Microsoft Office software (i.e. Word, Excel, Adobe and PowerPoint)
• Current full driver's license is required as travel to other custodial sites within the Department may be required.
• A relevant tertiary qualification or experience is desirable

You will be required to obtain a Working with Children Check (WWCC) to be maintained by the employee for the period of employment.

To learn more about the type of skills you will need to thrive in this role, please read the position description.

What's in it for you?

You will be working for the Department of Justice and Community Safety, which is one arm of the Victorian State Government, a recognised top employer of choice nationally. All our staff work to the vision of a safe, just, innovative and thriving Victoria.

There are many advantages in working for the department, including:

• Job stability – position as a member of the Victorian Public Service (VPS).
• A fair salary– enjoy great work conditions and salary sacrificing options.
• Transparent performance framework– approach your work with confidence in how you're tracking, working to professional development plans agreed on by you and your manager.
• Generous leave entitlements– provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate, and sick leave.
• Employee Assistance Program support – you are encouraged to use this short-term, confidential counselling service if you're experiencing emotional stress, relationship problems, conflict with others or personal issues. It is also available for financial counselling and retirement planning.

If you have any queries, please contact Chelsea Leach on chelsea.leach@justice.vic.gov.au   

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply.

Applicants are welcome to utilise support from the Aboriginal Recruitment Team throughout the recruitment process. Aboriginal candidates are encouraged to contact Aboriginalrecruitment@justice.vic.gov.au if they would like cultural support and guidance through the application process.

For Aboriginal Designated and Prioritised positions, a Certificate of Aboriginality (CoA) will be required prior to an offer of employment being made

We want to make sure all Victorians feel represented by the department's work. One of the ways we do this is by recruiting a diverse workforce – we welcome people of any gender, age, religion, sexual orientation, disability and cultural background. We are also committed to the Victorian Government's promise to increase the number of veterans working in the public sector.

We're proud of our individual differences. We're proud of the many languages we speak and the stories we can share with each other. We hope you will share your story too.

If this sounds like a compelling job that you believe your skills would be a great match for, please APPLY NOW. Applications close 11.59pm, Wednesday 14^th January 2026.

How to apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.